Shipping policy
We are based in Auckland, New Zealand. Tracked shipping is Free (Non-rural) for order over $250.
Shipping Costs and Delivery Times
Please allow us up to 1-2 business days to process your order.
New Zealand
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Australia
| Standard Non-tracked | Priority Tracked |
| $35 (7-14 Business days) | $45 (3-7 Business day) |
International
| Country/Region | Shipping costs | Transit Time | ||
| United Kingdom |
Calculated at checkout
|
5 to 15 business days | ||
| Japan |
Calculated at checkout
|
5 to 15 business days | ||
| USA/Canada |
Calculated at checkout |
5 to 15 business days | ||
| Mainland China | Calculated at checkout | 5 to 15 business days | ||
| Hong Kong SAR |
Calculated at checkout |
5 to 15 business days | ||
| Europe Group A: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland. |
Calculated at checkout
|
5 to 15 business days | ||
| Europe Group B: All other European countries |
Calculated at checkout
|
5 to 15 business days | ||
| International Group A: Argentina, Bahamas, Barbados, Belize, Brazil, Cayman Islands, Chile, El Salvador, Grenada, Guyana, Iceland, Malaysia, Morocco, Philippines, Saint Lucia, Singapore. |
Calculated at checkout
|
5 to 15 business days | ||
| International Group B All other countries |
Calculated at checkout
|
5 to 25 business days | ||
| France |
Calculated at checkout
|
5 to 25 business days | ||
| South Korea |
Calculated at checkout
|
5 to 15 business days | ||
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Please note: tracking time is up-to the delivery company, so all time are estimated not guaranteed.